Undercover Boss: Yankee Candle The episode of Undercover Boss over Yankee Candle touched on a few very important aspect of being a productive leader. The episode followed Yankee Candles CEO and President Harlan Kent as he posed as “Dan Johnson” while he spent the day being trained at different Yankee Candle jobs. Harlan Kent showed many qualities that an exceptional leader should posses. In a leadership analysis I will touch on the leadership qualities showed in this episode, as well as cover some mistakes that leaders commonly make and how they can be overcome.
The most defining quality that Harlan showed through the episode is his extraordinary passion for all aspects of the Yankee Candle Business. Passion is extremely important for a leader to express because it not only is what drives the leader but also shows his followers an example of the commitment that they should have for their jobs. The second quality that was shown has to do with the way in which Harlan treated his employees. He showed the ability to put job titles aside and treat everyone equal. He listened to what his employees has to say and showed support to them as people.
This is important as a leader because it shows followers that they are not only important to the organization but are recognized as the people they are and not only by their job description. One last quality that I saw Harlan showed in this episode was his ability to be film with his employees and make them understand what is expected of them. He did this with his final encounter with the employee Blaze. The important part of this encounter was that he was able to be firm with Blaze but then offer a resolution and support.
This leadership quality instills respect in the employee for the leader and can increase the level of trust between the two. Leadership is not easy and there are many mistakes that will. One of these mistakes is for a leader to under inform an employee. This can be can caused for a number of reasons but it was shown in this episode a few times while Harlan was going through the orientation process. Employees would give Harlan a task to do with a small amount of instruction and then move on to their own job. Harlan would then struggle and employee would be disappointed in his work.
I feel like this was a mistake by the employees because they should have recognized the lack of skill or direction that Harlan had and then worked with him until he was fully able to accomplish the task. Other mistakes that are commonly made by leaders have to do with the idea that they are above their followers. If leader asks their followers to arrive on time to a meeting and they themselves are late than their followers may believe being late or absent is acceptable. If a leader makes an excuse for something than a follow feels they can now make an excuses.
There are many examples of this type of behavior that a leader can make. Leaders who make mistakes like these need to come to the understanding that leading doesn’t mean you are in charge. It means you are the leader and you should set the example. The best way a leader can recover from mistakes like these are to be clear and thero in all aspects of leadership. Secondly, If they make a mistake, recognize the mistake and then learn from it because everyone can recognize their mistakes but it takes a good leader to be able to learn from their mistakes.
This analysis covered the leadership qualities shown by Yankee Candles CEO Harlan Kent is the episode of Undercover Boss as well as some of the mistakes leaders commonly make and how they can overcome these mistakes. The most important part to take from this analysis is that a great leader possess a passion for their job and needs to be able to listen and respect their followers. If a leader makes a mistake they need first recognize they made a mistake and than learn from the mistake to better themselves and the team.
Why Work with Us
Top Quality and Well-Researched Papers
We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.
Professional and Experienced Academic Writers
We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.
Free Unlimited Revisions
If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.
Prompt Delivery and 100% Money-Back-Guarantee
All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.
Original & Confidential
We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.
24/7 Customer Support
Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.
No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.
Admission Essays & Business Writing Help
An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.
Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.
If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.